Mountain West
Privacy Policy
1. Introduction
Mountain West Recovery ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and submit information through our intake form. This policy outlines how we collect, use, store, and protect your personal information.
2. What Information We Collect
We may collect the following personal information when you submit our intake form:
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Personal Details: Full name, date of birth, gender, marital status.
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Contact Information: Email address, phone number, home address.
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Medical & Behavioral Health Information: Treatment history, healthcare provider details.
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Financial & Insurance Information: Insurance provider, policy number, subscriber details.
3. Why We Collect This Information
We collect this data to:
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Evaluate your eligibility for our treatment programs.
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Contact you regarding your application.
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Comply with regulatory healthcare requirements.
We do not sell, rent, or share your information with third parties except where required by law or with your consent.
4. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including:
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Data Encryption: Information is encrypted during transmission using SSL/TLS.
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Access Controls: Only authorized personnel can access sensitive information.
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Cloud Security: Data is stored securely using Google Cloud with restricted API access.
5. Third-Party Sharing & Compliance
We may share information only when necessary, including:
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With Healthcare Providers: If needed to coordinate care.
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With Legal Authorities: If required by law (e.g., court order, subpoena).
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For Compliance: We adhere to HIPAA, GDPR, and applicable privacy laws.
6. Your Rights & Data Retention
You have the right to:
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Request a copy of your data collected by us.
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Request deletion of your data (subject to legal obligations).
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Opt out of further communication at any time.
We retain your information only as long as necessary for legal and healthcare compliance.
7. Contact Us
If you have any concerns about your privacy, you can contact us at:
Email: info@mountainwest.care